Located in Louisville, Kentucky Water Feature Pros began in 1996 as a pond and fountain service company. In 1999 we opened The Pond Store (koi pond/fountain store). This background with hundreds then thousands of different service calls and retail customers laid the foundation for our broad range of product knowledge & application as well as learning how to effectively communicate with different service & DIY customers.
In 2006 www.pondandfountainworld.com was launched and we began to compete with national suppliers. This experience learning good from bad manufacturers & importers and how to customize options and offer exclusive co-designed products with them does not happen overnight. The last 11 years developing our manufacturer & logistic relationships and knowledge definitely separates us from most local one-off options for water features. We simply know more 99% of the time and can help the customer more completely from start to three years later. Even though we may not be in their town. We’re that good.
Our goal is to help customers find great products and provide helpful advice designing & planning their projects. Our water feature and hardscape experience is tested by years of hand’s-on experience from our team. Daily projects as well as the hundreds of project questions we advise on for our customers keeps us current with industry knowledge.
We understand that your success determines our success. We truly appreciate our thousands of customers and will go the extra mile to help you.
We all look forward to another great year in the water feature industry. It is extremely enjoyable working with the products we sell & install and the customers that create incredible spaces with them.
Call us Monday thru Friday 9 am – 5 pm Eastern at (502) 219-4993 or e-mail us at firstname.lastname@example.org.
Our whole team thanks you for the opportunity to earn your business.
George B. Davis, Owner
Water Feature Pros