Price Match Guarantee

At Water Feature Pros, we’re committed to providing our customers with the best value on all our products. If you find a lower price on an identical product at another authorized retailer, we’ll match that price—guaranteed!

How It Works:

  • If you find an identical product available for a lower price at a competitor’s store or website, simply contact us within [4] days of your purchase.
  • To be eligible for a price match, the competitor’s product must be identical in brand, model, size, color, and condition (new, not refurbished or used).
  • The price comparison must be based on the final price, including taxes and shipping fees, if applicable.

How to Request a Price Match:

  1. Contact our customer service team at sales@waterfeaturepros.com / 941-256-0152  with the following details:
    • Product name and description
    • Competitor’s website or store name
    • Price offered by the competitor
    • Proof of competitor’s lower price (e.g., website link or promotional material)
  2. Once we verify the competitor’s price, we’ll issue a price match and refund the difference if applicable.

Terms & Conditions:

  • This offer is available to all customers for online and in-store purchases.
  • Price match guarantee is valid only for identical products (same brand, model, size, and color) and excludes third-party seller listings, clearance items, and limited-time offers like Black Friday or Cyber Monday deals.
  • [Your Company Name] reserves the right to refuse a price match if the competitor’s price is found to be erroneous or if the competitor is engaged in deceptive practices.
  • Price matches cannot be combined with other promotions or discounts.

Exclusions:

  • Prices from auction sites (e.g., eBay), membership-based retailers (e.g., Costco), or discount clubs are excluded from our price match policy.
  • Competitor offers that include financing or rebates are not eligible for price matching.

We want you to shop with confidence knowing that you’re getting the best deal at [Your Company Name]. If you have any questions or need assistance, don’t hesitate to reach out!