Dear Valued Customer, 

We understand and share your concern about privacy. We want to assure you that Water Feature Pros respects your privacy. We collect passive information on products browsed via log files and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers. When an order is placed, we collect basic information including your name, home address, phone, email address and credit card information. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (UPS and Product Manufacturers) strictly to process and ship your order.

In return for making a purchase or registering at our site, we offer to keep you informed of new and ongoing benefits, exclusive sales and promotions and other customer-only benefits. We appreciate any additional, optional information you are willing to share with us. This optional information helps us tailor your experience at our site, showing you content that we think might be interesting to you. Depending on the information you give us, we will also provide you with relevant information, gift ideas, and other special offers.

If you make a purchase at waterfeaturepros.com we include you in our list to receive email updates about special offers, new products and services, and relevant information. If for any reason you do not wish to receive this information or do not wish for us to provide information as described in this Privacy Policy, please reply to any of our emails and type “unsubscribe” in the subject line or send an e-mail to our customer service email to opt-out. You may opt-out of receiving future mailings at any time.

Water Feature Pros has security measures in place to protect the loss, misuse and alteration of the information that we collect. We utilize a firewall and use SSL encryption to keep this information secure. We use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information. Our site uses cookies to keep track of the items in your shopping cart so you don’t have to re-enter them each time you visit.

Acceptance of cookies is not a requirement to browse our site, however our shopping cart does require the acceptance of cookies to work properly. Cookies are never used to store sensitive customer information such as names, addresses, passwords or credit card numbers. If you would like to place an order on our site but object to or otherwise are unable to use cookies, please feel free to place your order via phone by calling 502-244-993.

If we decide to change our privacy policy in whole of in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice and will apply to all users of our website. The effective date of this Privacy Policy is as of Feb. 2 2008.

If you have further questions about Water Feature Pro’s privacy policy or have other comments on how we can improve waterfeaturepros.com shopping experience, please do not hesitate to email our customer service email address. We always enjoy hearing from you!

Thank you for shopping with WaterFeaturePros.com

Sincerely,
George B. Davis, President
Water Feature Pros